meemee99 Privacy Policy

Meemee99 Privacy Policy – How We Protect the Personal Data of Malaysian Members

At meemee99, your privacy is more than a legal obligation – it is a responsibility we take seriously. This document clearly and transparently explains what data we collect, why we need it, how we protect it, and the rights you hold over your own personal information.

Effective Date
1 January 2026
Last Updated
June 2026
Protection
256-bit SSL
256-bit SSL Encryption
Malaysian banking standard
No Data Selling
Your data is not our product
Full Privacy
No sharing without consent
PDPA Compliance
Malaysian law

Meemee99's Six Data Protection Principles

Our concrete commitment to the privacy of every Malaysian member who trusts the meemee99 platform

Minimum Data Collection

Meemee99 only collects data that is genuinely necessary to operate our services. We do not collect irrelevant or excessive information simply because we are able to. This "minimum necessary" principle is the foundation of our approach to privacy.

Advanced Technical Data Protection

All meemee99 member data is protected with 256-bit SSL encryption — the same standard used by Maybank and CIMB. Our servers are secured with multi-layered firewalls, strict access controls, and round-the-clock security monitoring by the meemee99 technical team.

No Sale of Data to Third Parties

Meemee99 never sells, rents or permits others to use members' personal data for marketing purposes. Your data is not a revenue stream for us – your trust is an asset far more valuable than any commercial offer.

Full Transparency on Data Use

Meemee99 clearly sets out in this Privacy Policy each purpose for data collection, the retention period, and the parties who may receive your data under limited circumstances. There are no hidden data practices at meemee99 – what you read here is what we do.

Your Data Access & Control Rights

As a meemee99 member, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and in certain circumstances, request the deletion of your data. We respect these rights and provide a straightforward process for exercising them.

Malaysian Legal Compliance

Meemee99's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We continually monitor developments in Malaysian privacy law and update our practices accordingly.

1Introduction & Scope of meemee99's Privacy Policy

Meemee99 ("we", "the platform") is committed to protecting the privacy and personal data of all members and visitors to meemee99.best. This Privacy Policy ("Policy") explains how we handle your personal information – from initial collection at account registration through to data deletion upon account closure.

This policy applies to all personal information collected through the meemee99.best website, the meemee99 mobile app (if applicable), customer support channels (live chat, WhatsApp, email), and all other services provided by meemee99 to its members in Malaysia.

By registering an account with meemee99 or using any of our services, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the meemee99 platform and contact us to close your account.

Malaysia PDPA Compliance

The meemee99 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). As a data subject, you hold rights protected under this Act, and we are committed to respecting and facilitating the exercise of those rights.

2Personal Data We Collect

Meemee99 collects two main categories of data – information you provide directly and data collected automatically as you use our platform.

Information you provide directly to meemee99:

  • Identity information: Full name as shown on your MyKad, date of birth, gender, and identification number (for the KYC process)
  • Contact information: An active Malaysian phone number, email address and residential address
  • Account information: Your chosen username, password (stored in encrypted form – meemee99 cannot read your password), and security questions
  • Financial information: Details of the payment methods you use for deposits and withdrawals – including your Touch 'n Go, GrabPay, DuitNow, or FPX account numbers; full card numbers are never stored by meemee99
  • KYC verification documents: A copy of your MyKad (front and back) and a proof of address document for the identity verification process
  • Support communications: Records of live chat, WhatsApp, and email conversations with the meemee99 customer support team

Data collected automatically by meemee99:

  • Technical data: IP address, device type and version, operating system, web browser type, and language settings
  • Usage data: Pages visited, games played, session duration, clicks and interactions within the meemee99 platform
  • Transaction data: Deposit history, withdrawals, wagers, winnings and losses – all financial data relating to your account activity
  • Location data: Estimated location based on IP address for geographic region eligibility verification
  • Cookie data: Information stored in your browser cookies to enable platform functionality and a personalised experience
Sensitive Data

Meemee99 does not collect sensitive data such as medical information, political affiliations or religious beliefs unless required by specific legislation. We also do not store full card numbers – all card processing is handled by accredited payment processors that comply with PCI-DSS security standards.

3Purpose of Data Collection & Use

Meemee99 uses your personal data only for the purposes stated below. We do not use your data for any other purpose without first obtaining your consent.

  • Account management and services: Creating and managing your meemee99 account, processing financial deposit and withdrawal transactions, and enabling access to all games and platform features.
  • Identity verification (KYC): To verify your age, identity, and location in order to comply with legal requirements and prevent use of the platform by underage individuals or those from restricted regions.
  • Legal compliance: To fulfil obligations under applicable Malaysian laws – including anti-money laundering (AML), counter-terrorism financing (CFT) and data protection requirements.
  • Fraud prevention & security: Detecting and preventing fraudulent activity, bot usage, duplicate accounts, and other security threats to the meemee99 platform and its members.
  • Customer support: Providing effective technical support and troubleshooting when you contact the meemee99 support team.
  • Platform improvements: Analysing usage patterns in aggregate and anonymised form to understand how members use meemee99 and identify opportunities to improve the user experience.
  • Promotional communications: Sending you relevant bonus information, promotions and platform updates via email or in-account notifications – subject to your communication preferences, which can be updated at any time.
  • Responsible gambling: Monitoring play patterns to identify early warning signs of problem gambling and providing appropriate support to members who may need assistance.
4Legal Basis for Data Processing

Meemee99 processes your personal data on the basis of one or more valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Contract performance: The majority of data processing is necessary for the performance of the service agreement between you and meemee99 – including the processing of financial transactions, account management and the provision of access to games.
  • Legal obligation: Some data processing is mandatory to comply with Malaysian law – such as the KYC process for AML requirements and age verification mandated by industry regulations.
  • Legitimate interests: meemee99 processes certain data on the basis of legitimate business interests – such as fraud prevention, platform security and usage analysis for service improvement – in ways that do not override your rights and interests as a member.
  • Consent: For certain optional processing activities – such as sending marketing materials and promotional communications – we obtain your explicit consent. You may withdraw this consent at any time without affecting your access to meemee99's core services.
5Sharing Data with Third Parties

Meemee99 does not sell member personal data to any party for marketing or commercial purposes. However, in the course of operating the platform, we share certain data with the following limited categories of third parties:

  • Payment processors: Information required to process deposit and withdrawal transactions is shared with payment processors that support Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX. All our payment processors comply with stringent industry security standards.
  • Game software providers: Required session data is shared with licensed game providers (such as Pragmatic Play, PG Soft, and Evolution Gaming) to enable the delivery of gaming services. Data is shared only to the minimum extent necessary.
  • KYC service providers: Identity verification documents are shared with third-party identity verification services engaged by meemee99 to carry out the KYC process as required by law.
  • Competent authorities: meemee99 will disclose personal data to Malaysian authorities (such as the police, courts or regulators) when required to do so by a valid court order, investigation warrant or other applicable legal obligation.
  • Professional advisors: In limited circumstances, data may be shared with lawyers, accountants or other professional advisors who are subject to strict professional confidentiality obligations.
Data Processing Agreement

All third parties that receive meemee99 member data are bound by data processing agreements that require them to protect that information to security standards no lower than those meemee99 applies itself.

6Security & Data Protection

Meemee99 implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, disclosure, alteration, or deletion.

meemee99 technical security measures:

  • 256-bit SSL encryption: All communications between your device and meemee99's servers are fully encrypted – your data cannot be intercepted in transit.
  • Encryption of data at rest: Sensitive data such as financial information and identity documents is encrypted within the meemee99 database using industry-standard encryption algorithms.
  • Layered access controls: Only meemee99 staff who require access to specific data to carry out their authorised duties are permitted to do so – governed by role-based access controls that are audited on a regular basis.
  • 24/7 security monitoring: A threat monitoring system operates around the clock to detect and respond to any unauthorised access attempts or suspicious activity.
  • Periodic penetration testing: meemee99's infrastructure undergoes regular independent security testing to identify and address vulnerabilities before they can be exploited.
  • Secure backups: Member data is regularly backed up to a separate, secure location to ensure service continuity and data recovery in the event of a disaster.
Data Breach Notification

In the event of a data breach affecting your personal data, meemee99 will notify you and the relevant authorities within the timeframe prescribed by applicable Malaysian law. The notice will include details of the type of data involved and the steps we are taking to address the situation.

7Data Retention Period

Meemee99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. Below is a general guide to retention periods:

Data Category Retention Period Reason
Active account information For the duration of the active account Performance of a service contract
Financial transaction records 7 years after the transaction Malaysian AML legal requirements
KYC documents (MyKad, etc.) 5 years after account closure Regulatory compliance requirements
Customer support logs 3 years Dispute referral and improvement
Usage data & cookies 13 months Trend analysis and platform improvement
Security logs 12 months Detection and investigation of security incidents
Closed account information 5 years after closure Legal obligations & prevention of prohibited re-registration

Once the relevant retention period has ended, meemee99 will securely delete or anonymise your data so that it can no longer be linked to your identity.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a meemee99 member hold the following rights in relation to the personal data we hold about you:

Right of Access

You have the right to request a copy of all personal data meemee99 holds about you. We will provide this information in a readily readable format within 30 days of your request.

Right to Rectification

If your data on meemee99 is inaccurate or incomplete, you have the right to request a correction. You can also update most profile information directly in your meemee99 account settings.

Right to Erasure

Under certain circumstances, you may request that meemee99 delete your data. This right may not apply in full where there are legal obligations to retain the data.

Right to Restrict Processing

You may request that meemee99 restrict the processing of your data under certain circumstances – for example, while you are disputing the accuracy of your data or while a deletion request is being processed.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so it can be transferred to another platform – for data you have provided yourself and that is processed on the basis of consent or contract.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time – meemee99 will immediately stop using your data for that purpose, no questions asked.

How to Exercise Your Rights
To exercise any of the above rights, contact meemee99 by email at support@meemee99.best with the subject line "Privacy Rights Request" or via the 24/7 live chat within the platform. Please include your full name, registered email address, and details of your request. We will respond within 30 business days.

9Cookies & Tracking Technologies

Meemee99 uses cookies and similar tracking technologies to enable essential platform functionality, remember your preferences, and understand how members use our services. The types of cookies used are as follows:

Cookie Type Purpose Duration Can It Be Declined?
Important Login verification, session security, CSRF protection, and core platform functionality Session / 30 days No – the platform cannot function without it
Analytics Understanding popular pages, navigation paths and usage patterns to improve the meemee99 platform 13 months Yes – can be withdrawn
Functional Remembering your language preferences, display settings and platform preferences 1 year Yes – but it affects your experience

You can manage your cookie settings through your web browser. Please note that blocking all cookies may affect how the meemee99 platform functions — auto-login, saved preferences, and personalisation features may not work correctly if cookies are fully disabled.

10Cross-Border Data Transfers

In operating the meemee99 platform, some member data may be transferred to or accessed from servers located outside Malaysia – for example, when international game providers require it to deliver gaming services, or when meemee99's cloud infrastructure includes data centres in other countries.

All cross-border data transfers carried out by or on behalf of meemee99 are subject to adequate safeguards to ensure your data is handled to security standards comparable to those required under Malaysian law. This includes:

  • Data transfer agreements incorporating standard data protection clauses
  • Confirmation that the recipient country provides an adequate level of data protection
  • Data encryption both in transit and at rest at offshore locations
Data Security Regardless of Location

While data may in certain cases be stored or processed outside Malaysia, your protection standards and rights as a meemee99 member remain the same regardless of where the data is physically located.

11Children's Privacy & Young Player Protection

Meemee99 takes the protection of children and young individuals very seriously. Our platform is strictly for individuals aged 18 and above and we do not knowingly collect personal data from anyone under the age of 18.

Meemee99 applies multiple layers of protection to prevent access by underage individuals:

  • Age verification at registration based on the date of birth provided
  • A KYC process that verifies age through official Malaysian documents (MyKad) for withdrawals and where otherwise required
  • Active monitoring to identify accounts that may have been registered with inaccurate age information
  • Immediate closure of any account confirmed to be held by an underage individual

If you believe that a child or individual under the age of 18 has registered an account on meemee99, please contact us immediately at support@meemee99.best. We will investigate and take immediate action.

12Privacy Policy Amendments & Contact Us

Meemee99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, updated Malaysian legal requirements, or the development of new services. Members will be notified of material changes via:

  • Notification emails to your registered email address
  • A notice prominently displayed on the meemee99.best homepage
  • A message in your meemee99 account upon your next login

The "Last Updated" date displayed at the top of this page always reflects the latest version of meemee99's Privacy Policy. We encourage you to review this Policy periodically.

Contact the meemee99 Privacy Officer:

  • Email: support@meemee99.best (subject: "Privacy Inquiry")
  • Live Chat: Available 24/7 within the meemee99 platform – select the "Privacy & Data" category
  • WhatsApp: For document attachments or enquiries requiring identity verification

We are committed to responding to all privacy-related enquiries within 14 business days. For formal data protection complaints in Malaysia, you may also refer to the Department of Personal Data Protection (JPDP) under the Ministry of Communications.

How meemee99 Protects Your Data – Step by Step

From the moment you register to every time you log in, multiple layers of protection stand between your data and any potential threat.

1
Encryption in Transit

Every bit of data travelling between your device and meemee99's servers is encrypted by TLS 1.3 with a 256-bit SSL certificate – the same standard used by Maybank2u and CIMB Clicks.

2
Encryption at Rest

Sensitive data in the meemee99 database – including financial information and identity documents – is stored in encrypted form using AES-256. Your password is never stored in readable form.

3
Multi-Layered Access Control

Meemee99's role-based access control system ensures that each staff member can only access the data required for their specific role. Access logs are audited regularly by the internal security team.

4
Real-Time Threat Monitoring

Meemee99's SIEM (Security Information and Event Management) system monitors all server activity 24/7 — automatically detecting anomalies, intrusion attempts, and other warning signs with a response time of under 60 seconds.

5
Periodic Independent Security Testing

Meemee99's infrastructure undergoes regular penetration testing by independent cybersecurity firms. The findings are used to identify and remediate any vulnerabilities before they can be exploited.

6
Backup & Disaster Recovery

Meemee99 data is backed up daily to a separate, geographically distinct data centre with full encryption. Our disaster recovery plan ensures services can be restored with minimal data loss within a short timeframe.

FAQ – meemee99 Privacy Policy

The most frequently asked questions from Malaysian members about how meemee99 handles their personal data.

No. meemee99 does not share, sell or rent members' personal data to advertisers or any third party for marketing purposes. Every promotional communication you receive from meemee99 comes directly from meemee99 and relates to the services you use. You can opt out of promotional emails at any time by clicking the unsubscribe link in any meemee99 promotional email.

Yes, you may request data deletion under certain circumstances – particularly when the data is no longer needed for its original purpose and there is no legal obligation to retain it. However, meemee99 is required under Malaysian law to retain financial transaction records for 7 years and KYC documents for 5 years following account closure under AML requirements. This data cannot be deleted even upon your request. To request deletion of other data, contact us at support@meemee99.best.

When you close your meemee99 account, we will anonymise or delete your personal data within a reasonable period, except for data that must be retained to fulfil legal obligations. Financial transaction records are kept for 7 years in line with AML requirements. KYC documents are retained for 5 years. Account closure records and reasons for closure are retained to prevent prohibited re-registration – for example, in cases of permanent self-exclusion. Data not subject to statutory retention requirements will be deleted or anonymised within 90 days of the account closure date.

Yes. All transaction information on meemee99 — including deposits via Touch 'n Go, GrabPay, DuitNow, FPX, and other methods — is protected with 256-bit SSL encryption during transmission and stored in an encrypted database. meemee99 does not store your full card number or banking passwords — payment processing is handled by certified processors that comply with PCI-DSS standards. Your transaction history on meemee99 is accessible only by you and authorised meemee99 staff for support or compliance purposes only.

meemee99 uses anonymised and aggregated usage data to understand platform usage patterns — such as the most popular games, peak usage times, and common member navigation paths. This analysis helps us make informed decisions about new games to add, features to improve, and areas of the platform that need optimisation. Data used for analytics is in a form that cannot be linked to your individual identity — it is aggregate statistics, not personal profiles.

Your Privacy, Your Responsible Gaming

Meemee99 uses your play pattern data to help you stay in control of your gaming – not to encourage excessive play. Self-control tools such as deposit limits, loss limits and self-exclusion are available in your account and are entirely under your control. Data used for this purpose is never shared with third parties.

Learn More

Related Documents
This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy meemee99, which together form the complete agreement between you and the meemee99 platform. For any enquiries, please contact us at support@meemee99.best.

Your Data Is Safe at meemee99 – Join Today

Over 500,000 Malaysian members have trusted meemee99 with their data and money. Register for a free account, enjoy 1,000+ games with a minimum deposit of RM10 – backed by full privacy assurance and industry-standard data protection.

By registering, you agree to the Privacy Policy and Terms & Conditions meemee99. For players aged 18 and above only.

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